Policies

Please Review our Current COVID-19 Policies and Protocols Prior to your Visit


Appointment Policy

Please arrive early or on time for your appointment to help us stay on schedule for all of our clients. If you arrive more than 10 minutes late, we will need to reschedule your appointment. 


Payment Options

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.

   

CareCredit

CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.


Insurance For Your Pets: 

Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites that we recommend:


VIP Pets Loyalty Program

Use the PetDesk App to conveniently message us, request appointment or medication refills, look up or email your pet's vaccine information and earn loyalty points for every visit right from your smartphone!  

CLICK HERE to request a download link or look for the PetDesk app in the iTunes or Google Play stores and link to the Wauwatosa Veterinary Clinic. Opt into the Loyalty Program by clicking on the VIP Pets icon.